Welcome to impoundinsurance.co.uk.

We know having your vehicle impounded is stressful. Our role is to make the next step clearer by introducing you to specialist insurance brokers who deal with impound insurance.

These Terms of Business explain how our service works, what you can expect from us, and what we expect from you — written in plain English.

1. Who We Are

This website is operated by Dragon Property Services Ltd (“we”, “us”, “our”).

Registered office:
40 King Street
Pontypool
NP4 6HR
United Kingdom

Contact details are available on our website.

2. What We Do

impoundinsurance.co.uk is not an insurance broker or insurer.

We operate as a paid introducer. This means:

• We collect enquiry information from users

• We sell those enquiries to FCA-authorised insurance brokers who specialise in impound insurance

• Those brokers may then contact you to discuss your enquiry

We do not:

• Provide insurance advice

• Recommend or compare policies

• Set prices or terms

• Guarantee that insurance will be offered

All insurance decisions are made solely by third-party brokers and insurers.

3. Paid Introduction & Fees

We receive a fee or commission from insurance brokers when we introduce enquiries to them.

This payment:

• Does not affect the price, terms, or availability of insurance

• Does not mean we recommend one broker over another

• Does not guarantee that insurance will be offered

By using our service, you acknowledge and accept that we are paid for introductions.

4. Using Our Website

By accessing or using this website, you agree to be bound by these Terms of Business.

If you do not agree, please do not use our service.

5. Who Can Use Our Service

To use our service, you must:

• Be 18 years old or over

• Be resident in the UK (or another country we explicitly support)

6. Accuracy of Information

You agree to provide information that is:

• Accurate

• Complete

• Up to date

If incorrect or incomplete information is provided, brokers or insurers may be unable to assist, and we will not be responsible for any resulting delays, refusals, or losses.

7. Third-Party Brokers & Insurers

Any broker or insurer you are introduced to is a separate and independent business.

We:

• Do not control third-party brokers or insurers

• Are not responsible for their advice, decisions, pricing, or services

You should always review their terms, policies, and documentation carefully before proceeding.

8. No Guarantee of Insurance

Submitting an enquiry through our website does not guarantee:

• That you will receive an insurance quote

• That insurance will be offered

• That cover will be affordable or suitable

All insurance is subject to underwriting, acceptance, and the broker’s and insurer’s terms.

9. Website Availability

We aim to keep our website running smoothly, but we do not guarantee uninterrupted access.

The website may be unavailable due to maintenance, updates, or technical issues. We will not be liable for any loss caused by such interruptions.

10. Website Content

Information on this website is provided for general guidance only.

It is not insurance, financial, or legal advice.
You should confirm all important details directly with the broker or insurer before making any decisions.

11. Privacy & Data Protection

We take data protection seriously.

Our Privacy Notice explains:

• What data we collect

• How it is used

• Who it is shared with

By using our website or submitting your details, you acknowledge and accept our Privacy Notice.

12. Intellectual Property

All content on this website — including text, branding, logos, and design — belongs to us or our licensors.

You may use the website for personal purposes only.
You must not copy, reproduce, modify, or distribute content without our permission.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Actions, omissions, or services of third-party brokers or insurers

• Losses caused by events outside our control

• Business or commercial losses

• Losses arising from inaccurate information provided by you

Nothing in these terms limits liability where doing so would be unlawful.

14. Events Outside Our Control

We will not be liable for failure or delay caused by events beyond our reasonable control, including (but not limited to) power failures, internet outages, extreme weather, or system failures.

15. Changes to These Terms

We may update these Terms of Business from time to time.

The most recent version will always be available on this page. Continued use of the website means you accept the updated terms.

16. Transfer of Rights

We may transfer our rights or obligations under these terms to another organisation (for example, if the business is sold).

Your rights under these terms will not be affected.
You may not transfer your rights without our written consent.

17. Governing Law

These Terms of Business are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Complaints

If you have a complaint or concern, please contact us first using the details on our website or by writing to:

Dragon Property Services Ltd
40 King Street
Pontypool
NP4 6HR

We will do our best to resolve issues fairly and promptly.