Last updated: June 2025

Welcome to impoundinsurance.co.uk – a website run by Dragon Property Services Ltd, where we help people get the right insurance to release their impounded cars. We respect your privacy and take your personal data seriously. This page tells you what we do with your info.

Who We Are

We’re Dragon Property Services Ltd, based at 40 King Street, Pontypool, NP4 6HR.
If you ever need us, our contact details are on the website.

The Info We Collect

We may collect a few types of info about you, including:

• Basic details – Name, phone, email, occupation, age

• Insurance stuff – Car info, past insurance, what cover you need

• Sensitive info – Like medical or criminal history (only if insurers need it)

• Website activity – Like what pages you visit (via cookies – more on that later)

How We Get It

We collect your info:

• When you fill in a form, call, email, or send us something

• When you browse our site

• From trusted partners (only if you gave them permission)

• From public sources (only if the law allows it)

How We Use Your Info

We only use your info in ways you’d expect, like:

✅ Helping you find the right insurer
✅ Sending quotes or updates
✅ Assisting with renewals or follow-ups
✅ Supporting you with claims or questions
✅ Letting you know about offers (only if you’ve said yes)
✅ Following the rules (e.g., fraud checks or compliance)

Who We Share It With

We only share your data when needed:

• ✅ With insurance brokers to get you a quote or arrange your cover

• ✅ With regulators or authorities, if we’re legally required to

• ❌ We never sell your data or share it for third-party marketing

Keeping Your Info Safe

We do everything we can to protect your data:

🔒 Stored securely using up-to-date systems
🔒 Access limited to authorised staff only
🔒 Stored in the UK or EEA – not outside without protection

How Long We Keep It

• If we provide a quote, we’ll keep your info for six years (legal requirement)

• If you don’t take a policy, we only keep it as long as we need to

• You can ask us to delete your info sooner (unless the law says we have to keep it)

Your Rights

You’ve got some solid rights when it comes to your data:

✅ Get a copy of what we hold (Subject Access Request)
✅ Ask us to fix anything wrong
✅ Ask for your data to be deleted (in most cases)
✅ Limit or stop how we use your info
✅ Say no to marketing
✅ Change your mind about giving consent

To do any of the above, email us at:
📧 complaint@impoundinsurance.co.uk

Cookies & Tracking

Like most websites, we use cookies:

🍪 Essential cookies – So the site works properly
📈 Analytics cookies – To help us understand how people use the site (e.g., Google Analytics)

You can manage cookies in your browser settings if you prefer.

If You Have a Complaint

We always try to do the right thing. But if you think we’ve got it wrong, get in touch:

📍 Dragon Property Services Ltd
40 King Street, Pontypool, NP4 6HR
📧 complaint@impoundinsurance.co.uk

You also have the right to complain to the ICO (Information Commissioner’s Office) if you’re unhappy with how we handle your data.

We Might Update This Notice

We sometimes tweak this page to reflect changes. We’ll post any updates here and let you know if they’re big ones.