Contact Us
Dealing with an impounded vehicle is stressful — we get it.
Whether you’ve got questions about how impound insurance works, need help understanding what happens next, or just want to speak to a real person, we’re here to help point you in the right direction.
No pressure. No jargon. Just clear information when you need it.
📞 How to Reach Us
Phone
Monday to Friday, 9:00am – 6:00pm
📞 Phone:
(add number here)
If we miss your call, leave a message and we’ll get back to you as soon as possible.
Prefer to write things down? No problem.
📧 Email:
support@impoundinsurance.co.uk
You can send questions, documents, or general enquiries — we’ll respond as quickly as we can during business hours.
🏢 Postal Address
Dragon Property Services Ltd
40 King Street
Pontypool
NP4 6HR
United Kingdom
❓ What Happens When You Contact Us?
When you get in touch, a member of our team will:
Listen to your situation
Explain how the impound insurance process works
Answer questions about next steps and required documents
Help you submit an enquiry or understand how brokers may contact you
We won’t give insurance advice or recommend specific policies — our role is to help you understand the process and connect you with the right specialists.
(And yes, there are no “silly questions” — we’ve heard it all.)
🔎 Looking for Quick Answers?
You might find what you need on our FAQs page, where we cover common questions about impound fees,