Privacy Notice (Plain & Simple)

Last updated: January 2026

Welcome to impoundinsurance.co.uk.

This website is operated by Dragon Property Services Ltd. We respect your privacy and are committed to protecting your personal data. This notice explains what information we collect, how we use it, and your rights — in plain English.

Who We Are

Data Controller:
Dragon Property Services Ltd
40 King Street
Pontypool
NP4 6HR
United Kingdom

We are registered with the Information Commissioner’s Office (ICO).

What We Do (Important)

impoundinsurance.co.uk is not an insurance broker or insurer.

We act solely as a paid introducer. This means we collect enquiry information and sell those enquiries to FCA-authorised insurance brokers who specialise in impound insurance.

Those brokers are responsible for:

  • Providing quotes

  • Giving advice (if any)

  • Arranging insurance policies

Information We Collect

When you submit an enquiry, we may collect:

Personal details

  • First and last name

  • Phone number

  • Email address

  • Postcode

Vehicle details

  • Vehicle registration

  • Vehicle type (car, van, bike)

Driving history (limited)

  • Whether you have had convictions in the last 5 years (yes/no)

  • Whether you have had accidents in the last 5 years (yes/no)

  • Whether you are the vehicle owner and registered keeper

⚠️ We do not collect medical data.

Convictions data is treated as special category data and handled with additional safeguards.

How We Collect Your Data

  • When you complete a form on our website

  • When you contact us by phone or email

  • Through basic website analytics (cookies)

We do not buy data lists or collect data without your knowledge.

How We Use Your Data

We use your information to:

✅ Sell your enquiry to FCA-authorised insurance brokers
✅ Allow brokers to contact you regarding your impound insurance enquiry
✅ Maintain records for compliance and security
✅ Prevent fraud or misuse

We do not:

  • Provide insurance advice

  • Issue quotes

  • Decide prices or policy terms

Lawful Basis for Processing

Under UK GDPR, we process your data using:

  • Consent – when you submit your details and agree to data sharing

  • Legitimate interest – operating an insurance lead introduction business

Convictions data is processed only with your explicit consent and solely for insurance eligibility purposes.

Who We Share Your Data With

We may share your information with:

✅ FCA-authorised insurance brokers who purchase impound insurance enquiries
✅ Regulators or authorities, where legally required

❌ We do not sell data for unrelated marketing
❌ We do not allow brokers to reuse your data outside your enquiry

Payment & Commercial Disclosure

We receive a fee or commission from insurance brokers when we introduce enquiries.
This payment does not affect the price, terms, or outcome of any insurance offer made to you.

Data Security

We protect your data using appropriate technical and organisational measures, including:

🔒 Secure storage
🔒 Restricted access
🔒 UK / EEA data hosting (or equivalent safeguards)

Data Retention

  • Enquiry data is typically retained for up to 12 months

  • Data may be deleted sooner if no longer required

  • Some records may be retained longer where legally required

You may request deletion at any time, subject to legal obligations.

Your Rights

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing

Contact us at:
📧 complaint@impoundinsurance.co.uk

Cookies

We use:

  • Essential cookies for site functionality

  • Analytics cookies to understand site usage

You can manage cookies in your browser settings.

Complaints

If you’re unhappy with how we handle your data, contact us first.
You also have the right to complain to the ICO.

Updates

This notice may be updated from time to time.
The latest version will always appear on this page.

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